A live chat is one of the several methods of communication offered by some website hosting suppliers as a part of their support service. Depending on the service provider, the chat can be used for pre-sales, billing and/or tech assistance. This method of communication is faster in comparison to a support ticket and it makes it much less likely to misspell or misunderstand something as compared to a telephone call with a representative. Furthermore, if the trouble that you have requires some time to be investigated and taken care of, you'll be able to do something else at the same time instead of just waiting, like you'd have to do when you call. Also, you can employ a live chat support service completely free provided that you have web access even when your website hosting provider is located in a different country and they don't have a local phone number you can call.
Live Chat Support in Website Hosting
As we believe that various issues can be resolved when you talk to a live person, we provide a live chat service for all of our potential and existing clients. Our chat is available every single day and our customer support representatives can assist you with a wide range of questions and situations. In case you are not our client yet, you'll be able to find out more about our website hosting packages and the web hosting platform in general to be certain that your sites will work effectively on our servers. If you already have an account and you have some questions or you have any kind of troubles with some of our solutions, you can join us on our live chat and we can provide the needed info or help you troubleshoot the issue. You will have to open a trouble ticket for certain troubles that need more time or the expertise of a system administrator, still for numerous standard troubles you'll get help on the spot.
Live Chat Support in Semi-dedicated Servers
We have live chat support that is designed for all our future and present clients. If you're looking for a new web hosting account, you can chat in real time to one of our agents and obtain more information about our Linux semi-dedicated hosting service so that you can choose the best package for your websites. If you already have an account with us, we will be able to assist you in a timely manner with general, billing and 1st level technicalmatters. Even though in some cases you'll have to open a ticket because there're issues that can't be resolved on the live chat, we can assist you with numerous common jobs, like installing an email account in an e-mail client or forwarding one domain name to another. Thus, you will benefit from prompt support and you will save time and effort.