You will find a lot of website hosting providers on the market, yet most of them are resellers who have restricted resources, particularly in terms of support. One way to distinguish them is the option to contact the company over the phone. The type of support that you can receive via this channel of communication varies depending on the supplier - a few of them offer expert telephone support, while others offer general and customer support only because some issues are more time-consuming and it's quicker to be resolved with a support ticket, particularly if the situation has to be escalated. Nonetheless, it's good to know that you can contact your web hosting supplier since there're various small matters that can be managed easily and in a very timely manner through a phone call, not mentioning that you'll be able to get more information regarding the services even before you become a customer.
Phone Support in Website Hosting
If you choose to use one of our website hosting, you will be able to get hold of our customer support crew over the phone for 14 hrs per day. We will help you choose the ideal package for your web sites since we realize that it's better to discuss these issues with a live person. In case you already have an account, we are able to assist you with your sales/billing questions and / or general issues, even with some tech situations which do not involve a lot of time or escalation to a system administrator as it will be more convenient to open a support ticket for time-consuming issues in order to have the entire communication in one place. We have telephone numbers in the United States of America, the United Kingdom and Australia, so you are able to call the one you prefer and talk to one of our representatives.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day phone support, you can be sure that there is always somebody to help you when you have any questions about the semi-dedicated server packages that we supply. Whether you wish to know more about the plans, you have some billing issue or some general problem, you can just give us a call. Although some more complicated matters could need a support ticket so as to give some time to our technical support crew to analyze, we can assist you with a range of technical questions on the phone as well, saving you precious time and efforts. As we have data centers on as many as 3 different continents - in the United states of America, Great Britain and Australia, we have local phone lines in these countries as well. In case you're in a different country, we have an international number where you're able to reach us.