A 99.9% Server Uptime
The chief advantage of developing your very own website hosting platform is that you don’t have to worry about compatibility issues – you design a particular set of software tools in such a way so as to be compatible with a defined set of hardware parts. The result is something significantly more solid and dependable, because there are much less possible risks of failure. We have set up our cloud hosting system atop tried and trusted hardware components in addition to a heavily tweaked version of Security–Enhanced Linux in an attempt to set up an incredibly safe and secure home for your own personal websites.
This is the reason why, with all our website hosting plans we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it’s vital to also set up your own network infrastructure. That’s why we built a custom internal network in each one of our datacenters. Relying on topflight Juniper routers and switches, our internal network allows for monstrously fast data transfer speeds and is fully redundant.
This way you can enjoy a 99.9% network uptime in our datacenter in US, in our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe as well as in our datacenter in AU, irrespective of which hosting offer you have chosen.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re not delighted by our services, or if you find them insufficient, or if you decide that you must have a Linux VPS web hosting service instead of a cloud hosting account – you will receive a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll retain total control over your domains even when you close your web hosting account with us.
24/7 Technical Support
If you have a hosting company, your technical engineers are of major importance. This is the reason why we have mindfully assembled a very qualified group of techs, each with several years of training behind his back. With their help, our company offers 24x7 support with all our hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All technical support inquiries are answered in under sixty minutes and our average support ticket response time is just 20 minutes!