Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center built into your Web Control Panel offers a selection of help articles and commonly asked questions. Aimed towards resolving any common issue that you could encounter, they are written by our support team of knowledgeable techs.

  • Top quality support service
  • Instructional Video Clips

  • For those of you who’d rather learn how to settle a commonly encountered problem by watching a tutorial video clip, we have added a selection of video tutorials to our Web Control Panel. All the tutorial videos are concise and easy to understand. They offer step–by–step demonstrations of different website administration operations.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7–365 client support service and a sixty–minute ticket response guarantee. Our skilled techs will be online around the clock to respond to your inquiries and to fix any issue that you could run into. Simply submit a tech support ticket from the Help Center and we’ll reply back to you right away.