1 hour ticket response
We are devoted to giving a fast and accurate solution to every client support ticket submitted by a client. Our expert help desk support staff representatives will examine your situation and will offer you the best option. We offer a 1–hour response time guarantee for all trouble tickets. As a matter of fact, the average trouble ticket response time has proved to be twenty minutes.
A Top–Quality Help Desk Support Service
Each member of our client support team has several years of experience in the website hosting industry and most of them have worked for us for at least 5 years. They all are ready to answer all your queries in the most professional way possible.
A User–Friendly Help Center
To help you find a quick suggestion on how you can use a specific feature, we have included a truly user–friendly Help Center section in your Web Control Panel. You can search through a huge selection of web hosting account administration articles and website administration articles, take a peek at the F.A.Q. library or watch our step–by–step video tutorials.